Refund Policy

At Kabad Hatao Private Limited, we strive to provide a transparent and fair scrap pickup service. This Refund Policy explains the circumstances under which refunds may be issued.

1. Service nature

Kabad Hatao Private Limited provides doorstep scrap collection services where customers sell recyclable materials such as paper, plastic, metal, and electronic waste. Payments are generally made to customers after the scrap is weighed and verified.

2. Payment to customers

After successful scrap pickup and verification, the payment amount is calculated based on the current scrap rates and weight of the material. Payment is transferred via UPI, bank transfer, or other supported payment methods.

3. Refund eligibility

Refunds may be considered in the following situations:

• If a payment error occurs during the transaction.
• If an incorrect payment amount is transferred due to a technical issue.
• If pickup was cancelled after payment was mistakenly processed.
• If duplicate payment is made due to a system error.

4. Non-refundable situations

• If scrap has already been collected and verified.
• If payment was processed correctly based on weight and market price.
• If incorrect bank or UPI details were provided by the customer.

5. Refund processing time

If a refund request is approved, the refund will be processed within 5–7 business days to the original payment method used during the transaction.

6. Requesting a refund

Customers can request a refund by providing the following details:

• Name
• Registered mobile number
• Pickup ID or order details
• Description of the issue

• Email: info@kabadhatao.com
• Phone: 011-692 96273 · +91 98917 46770
• Website: www.kabadhatao.com

7. Policy updates

Kabad Hatao Private Limited reserves the right to update or modify this Refund Policy at any time. Any changes will be updated on this page.